Thank you for your purchase. We hope you are happy with your purchase. However if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
Returns:
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original, tags and labels attached.
Return Process:
To return an item, please email customer service at contact@mialls.com.au to obtain a Return Merchandise Authorisation (RMA) number After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Details -
To: Mialls
Attn: Returns
Address: 59 Playne Street
Frankston, 3199
Australia
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds:
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Exceptions:
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note:
- Sale items are final sale and cannot be returned
- return products with receipt and product still in packaging
Shipping
Unless an alternative arrangement has been agreed upon, all goods will be sent via
Australia Post (registered post) or TNT courier.
Please allow 5 to 7 working days for delivery within Australia from the date the order is
dispatched.
Delivery is within Australia only and the Postage and Handling fees and charges are
indicated on this online store. You must accept the delivery charge by clicking on the
Delivery button during checkout.
Special Consideration for Large and Heavy Weighted products ie. Safes, Sleds, Large Clay
Targets Throwers and Hard Rifle Cases and other extra-large items. These items can be
purchased online, however, given the varied cost of shipping these item(s) we may contact
you to discuss the shipping method and provide an estimate/quote. The customer can pay
for the shipping of these items directly to us once the customer has confirmed his/her
acceptance of the cost.
If you would like a shipping quote upfront please contact us on contact@mialls.com.au or phone 0397831576
Questions:
If you have any questions concerning our shipping or return policy, please contact us at.
Ph: 0397831576
Email: contact@mialls.com.au
(Last updated December 12, 2024)